Frequently Asked Questions

You will find answers to some of our most frequently asked questions in the section below. If you have read the FAQ and still have some questions unanswered, please feel free to contact us.

How long will my order take to get to me?
Once your order is despatched delivery generally takes 2-4 days. Excluding WA, SA, NT and TAS. Please allow extra time for these destinations. We are happy to expedite orders via airfreight or same day VIP couriers; however, this must be added to the final invoice. We are able to ship to most locations in Australia and New Zealand. For more information on their delivery times please see our shipping information.

If I use a credit card to purchase my items can anyone else obtain my credit card details?
We use the most advanced security measures to protect your information and details. We use Secure Socket Layer 128 bit key encryption to ensure all credit card transactions are totally safe. We do not store any credit card details, therefore additions to orders already placed will require you to phone through payment details or place a new separate order.


More questions?
If you have further questions please email us.